Refund Policy

5th  Clause: DP Entertainment – Fees, Credit Compensation, Refund and Unlawful Conduct


The subscribers may purchase credit packages to spend in the available areas of Adult Entertainment; therefore the selection of services must be preceded of the consultation by the Subscriber of the correspondent content, price list and means of payment made available on the website.


Text chat with the dressed Adult Service Providers (ASP) is free, but if a subscriber wants to access the full feature service (including undressed Adult Service Providers – ASP and private show) he/she must click on “A Private Show with this Performer” button and from that point on stays in the video chat room with the Adult Service Provider (ASP) entering into a private mode where the purchased credits are used on a per-second basis.


Subscribers may use the option Rapidbuy during private shows with Adult Service Providers (ASP). The use of this feature will allow Subscribers’ to, immediately and manually, top-up their credit balance with the chosen package during the show.


Subscribers may also use the option Auto Rapidbuy to enjoy private shows uninterruptedly, since it allows the system to automatically top-up Subscribers’ credit balance with the selected package whenever credits reach an end.


Subscribers are notified about the referred auto-purchase each time it occurs and will have the option to stop the next charge by clicking on the “X button” on the notifying message.


The use of any of the referred options will charge the default payment method set by the Subscribers.


Billing of a given account (the actual price payable for credit packages) depends on the physical location where the account has been created. Please take into consideration that DP Entertainment reserves the right to round prices and therefore, shall be entitled to apply rounding.


In case of any query DP Entertainment LLC  Nevada will be able to help you regarding your transactions made through different payment providers as well, by contacting the provider in question. Send an email to DP Entertainment does not store nor has access to transaction details.


For banking expenses information, each subscriber should consult directly his/her bank.


DP Entertainment will not take responsibility for any difficulty occurring outside DP Entertainment.


Any complaint must be placed, within 24 hours counted from the occurrence, at DP Entertainment – Customer Service. Given the complexity and particularities of the procedure to determine the righteousness of the complaints placed after the referred 24 hour period, these shall only be acknowledged in cases of force majeure.


DP Entertainment – Customer Service team may, whenever deemed necessary, carefully investigate reports and other data at its disposal, resorting to any existing means for such effect.


DP Entertainment will only compensate/refund credits in the amount proportionally determined in accordance to the price paid and problem effectively reported when any credit is lost due to dysfunction of DP Entertainment or an Adult Service Provider (ASP) in the “Nude Only” part of the site totally and explicitly refuses to provide erotic content. In case some erotic content is provided, DP Entertainment will assess the situation and decide whether the claim of customer is grounded and any compensation/refund of credits is due. Models in Hot Flirt category are free to choose the rate of erotic content in private shows. However they are not allowed to make fake promises, which they will not fulfil in the end. Models of this category are not required to provide erotic content, but during private show they are allowed if they agree on it.


Due to the payment system applied by DP Entertainment and third-party payment processors, only the same amount can be refunded which was originally paid for the purchase (i.e. no partial refund of credit packages bought is possible). For this purpose whenever only part of the credits is used, refund would as the case may only be possible by restoring the credits on your account. No payment refund will be possible. Refunds, when possible according to the above, will be issued using the same payment method the purchase was made with. The corresponding amount of credits will be deducted from the DP Entertainment account’s balance. Certain payment methods do not allow the refund because of technical reasons.


Amounts spent on related services, such as TopDPMembership or DPFanClub fee, Surprise or DPSneakPeek feature, are not subject to refund/compensation.


Notwithstanding the above, DP Entertainment will not be liable for any defamatory, offensive or illegal conduct of any subscriber, or for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, alteration of or use of records, whether under contract or tort theory, or under any other cause of action, for any amount over and above the amount paid by the subscriber to DP Entertainment.


Under no circumstances, including, but not limited to, negligence, shall DP Entertainment or any of its related, affiliated companies be liable for any direct, indirect, incidental, special, consequential or punitive damages that result from the use of, or the inability to use the service, without prejudice of the established in the present clause.


Cases of dishonest behavior related to online transactions are handled with high priority keeping, however, in mind the subscriber’s privacy. Such cases may be outsourced to companies specialized in this field.


The subscriber accepts that in case of any fraudulent transaction DP Entertainment has a right to use all available information at its disposal during any kind of legal procedure. Including, without the claim of completeness, browser history, IP and email addresses and any other traceable activity. During such legal procedures DP Entertainment might involve other, professional investigator parties and share certain information in order to comply with law requirements, vindicate its rights and represent the best interests of its Customers. The Subscriber will stay liable for investigation or collection costs related to any fraudulent transaction.


DP Entertainment grants full cooperation to legal authorities investigating fraudulent transactions and other matters falling under legal jurisdiction and responds to subpoenas and court orders. For this reason subscribers may only use their own payment methods on our websites.


Please take into consideration that DP Entertainment reserves the right to round payments to be paid as a compensation / refund, and therefore, DP Entertainment shall be entitled to apply rounding.


When new persons register on DP Entertainment, they may purchase packages with bonus credits. This option is only available for one time for new purchases of first-time users on only one of the websites operated by DP Entertainment Services Luxembourg S.à r.l; a new account registration on any of those websites alone is not considered to be a new user. Members can regularly get packages with bonus credits. Members can also check the number of required purchases to receive their bonus packages. Bonus credit packages are not available with CCBill and phone purchases. Bonus credits are part of the full credit package, and therefore refunds are NOT possible after spending them on our website.


New subscribers may validate their credit card with a minor validation transaction for which they are entitled to 9.99 promotional credits. The amount for the validation transaction will be refunded immediately to the credit card user. The aforementioned promotional credits are not available for those users who already have a membership on DP Entertainment or on any websites operated by DP Entertainment Services Luxembourg S.à r.l, though their validation transaction will be refunded without exceptions.


All currency and transaction related costs are included in the displayed price of credit packages. DP Entertainment reserves the right to modify the prices incurred from the fluctuations of currency exchange rates.


Subscribers may validate their e-mail address for which they are entitled to FREE Private Teasers. The same e-mail address may only be validated once on our website and a Subscriber may have the FREE Private Teasers at the first e-mail validation only. The aforementioned promotional Private Teasers are available for users who have never received FREE Private Teasers for an e-mail validation on any of their subscriptions on any of the websites operated by DP Entertainment.


Please note that the abusive exercise of the credit card and/or e-mail address validation may lead to the termination of this Agreement by the website operator with the user.

6th  Clause: DP Entertainment – Subscriber Declarations


I am fully aware that DP Entertainment transmits Adult entertainment content to its subscribers.


I am fully aware that viewing adult content is only allowed for viewers of at least 18 years old or 21 in some regions.


I expressly declare that, on the present date, I have reached the necessary age to view adult content in accordance to my local regulations.


I currently reside in the country which I truthfully and accurately indicated in the form provided to register into DP Entertainment and undertake the duty to immediately inform, within 24 hours, of any change of residence by sending an email to


I acknowledge that the above referred duty shall only be considered to be duly accomplished until DP Entertainment issues the confirmation that the above mentioned changes have been well received.


I am fully and exclusively liable for any false declarations regarding my residency and for not informing DP Entertainment of its change in compliance with the above mentioned terms.


I also certify that I am aware of my criminal liability and, therefore, will act, under all circumstances, in accordance to my local community standard of morality and applicable laws.


I believe that, as an adult, I have the inalienable right to read/view any content I deem advisable.


Reading and/or viewing content on the website does not in any way infringe the norms or law of my neighborhood, village, city, county, state or country.


I am fully aware that all contents and materials provided on DP Entertainment, included but not limited to live camera streams, images, graphics, applications and texts are duly protected by the applicable legislation, being all rights reserved. Therefore they shall be for my own exclusive personal use.


I am fully aware of and agree that DP Entertainment can grant full cooperation to legal authorities investigating fraudulent transactions and other matters falling under legal jurisdiction as well as responds to subpoenas and court orders.


I acknowledge that DP Entertainment and its affiliates cannot be held responsible for any legal ramifications that may arise as a result of fraudulent entry into, or use of, this website and/or material contained herein.


I also acknowledge that DP Entertainment or any of its related, affiliated companies cannot be held responsible for any damages or losses originating from any contact with Adult Service Providers (ASP).


I understand and accept that under no circumstances shall DP Entertainment or any of its related, affiliated companies be liable for any direct, indirect, incidental, special, consequential or punitive damages that result from any false disclosures that may arise, violation of the rights of subscribers, prostitution, pedophilia, child pornography, illegal abuse, exploitation or traffic of women and/or children.


I recognize and hereby authorize a team of DP Entertainment to review any content for violation of its policies. Any forbidden content will be immediately removed by DP Entertainment. Notwithstanding, I am aware that it is not a duty to proceed with such revision and said entity will not be considered responsible, either jointly or severally, in case of my unlawful conduct.


I agree that intellectual property rights (including but not limited to right to use, adapt, translate, etc.) to any content (eg. chat messages, etc.) created, published or otherwise made public by me on DP Entertainment will belong to DP Entertainment.


I expressly authorize DP Entertainment to monitor, record and log all my online activities on the website (including chat, video, email).


I acknowledge and agree that any material recorded or any original work made under this Agreement and/or when using DP Entertainment services (and all rights therein, including, without limitation, copyright) belong to and shall be the sole and exclusive property of DP Entertainment.


I hereby expressly assign, and transfer, without further compensation, to DP Entertainment the results, content, and proceeds of my appearance(s) (including all such appearances made to date) videos, audio, chat, dialog, texts, acts, and instructional videos and advices, all of which are part of services provided – including all author rights to the above mentioned materials, renewals and extensions of such rights worldwide and throughout the whole validity period of such rights.


DP Entertainment shall be deemed the authors thereof for all purposes and owner of all rights, title and interest, of every kind and character for the period of the validity of such rights, including any extensions and renewals, in all jurisdictions.


DP Entertainment may use and reuse, publish, distribute, edit, excerpt, exhibit and otherwise exploit my name (real or fictional), likeness, persona, performance, voice, pictures, chat, video, audio, biological information and identification, and statements, for any and all uses, in whole or in part, in any and all media and manners now known or learned, for use throughout the universe, without limitation, including in connection with the advertising, exploitation and publicizing.


I hereby expressly waive any rights and declare to withdraw any claim that any use by DP Entertainment violates any of my rights, including but not limited to moral rights, privacy rights, rights to publicity, proprietary or other rights, and/or rights to credit for the material or ideas set for therein.


DP Entertainment may edit my appearance as they see fit (and I waive any and all moral rights that I may have), and I understand that they have no obligation to use my appearance(s).


Still pictures may be made from video or my appearance(s) by any means, and I grant to DP Entertainment, its successors, licensees and assignees the right to use said photographs, without further payment to me in printed publications, digitally on the internet or via CD, or any other media, without restrictions.


I also grant to DP Entertainment, its successors, licensees and assignees the right to use any photos taken by me (via webcam or by other means) and sent for publication on the site, without further payment to me in printed publications, digitally on the internet or via CD, or any other media, without restrictions.


I hereby expressly waive any further financial compensation for any of the rights assigned, transferred or granted to DP Entertainment under this agreement.


I declare and acknowledge that I am not acting on behalf of a legal person but as a individual consumer and in no event the purchase of services under this Agreement could be considered as being part of my professional activity.

7th  Clause: DP Entertainment – Subscriber Duties


I agree not to copy, reproduce, republish, download, transmit and/or make available to the public any of the content/materials of DP Entertainment, without the prior written consent of DP Entertainment.


I am fully liable for any false disclosures and responsible for any legal ramifications that may arise from viewing, reading, or downloading of material and images contained within this website.


I will never expose minors to the content of the website and will take on full precautions to avoid any type of exhibition or access of the minors to the website, namely, for example, by not including the website in their list of favorite sites to visit. I will be solely responsible in case any minor would access DP Entertainment through my account or by using my credit card details.


I assume full responsibility to maintain the security of my account and password.


I will not give out personal information, provide or support escort services and/or prostitution.


I will not arrange personal appointments with any Adult Service Provider (ASP), since it is prohibited, and will not exchange my telephone number with an Adult Service Provider/Subscriber or in any other way try to have any physical contact with an Adult Service Provider (ASP)/Subscriber. In any event, I acknowledge that DP Entertainment would not be liable should by breaching these Terms & Conditions I would try to have a physical contact with an Adult Services Provider/Subscriber.


I will not use obscene words, threaten or quarrel with, or violate the rights of visitors, Adult Service Providers (ASP), DP Entertainment support persons or management of the website, since it is prohibited.


Text content sent or forwarded and the chosen user name will not be offensive, will not suggest pedophilia, adolescence, bestiality or zoophilia, or refer to elimination or consumption of any bodily waste.


I will not use remarks and user names that are unacceptable by the standards of good taste, suggesting violation of the law or deceiving others.


I will inform, immediately, DP Entertainment of any unlawful conduct of the Adult Service Providers (ASP), as well as of any unlawful use of trademarks, brands and/or registered music.


8th  Clause: DP Entertainment – Subscription Cancellation



The subscribers have the option to unsubscribe at any time from DP Entertainment services.


The subscription cancellation can be accomplished by visiting DP Entertainment 24/7 Customer Service Center or by sending an email to


Once the account is canceled, your subscriber status will change to ‘Canceled’ and all related details will be archived.


DP Entertainment reserves a right to suspend or cancel any subscription in case of breach of any term of this Agreement or any unlawful conduct of the Subscriber in the framework of this Agreement and to contact any relevant authoritites, including but not limited to initiating any criminal complaint and contacting state prosecutor.


9th  Clause: DP Entertainment – Personal Data and Privacy Policy



I hereby authorize DP Entertainment to process technical data related to my visit to the DP Entertainment website and my personal data, including sensitive data (eg. relating to my sexual life), provided by me or collected during the registration process in accordance with the present Privacy Policy, during the period of my subscription with DP Entertainment and after cancellation of my subscription during the period necessary for DP Entertainment to comply with legal requirements.


I have not and will not provide any false information and/or documents to DP Entertainment. Therefore, I recognize that DP Entertainment has the right to, immediately and unilaterally, terminate the present agreement upon the slightest suspicion of forgery.


I allow all my data to be inspected by DP Entertainment, randomly, resorting to any existing means for such effect. Notwithstanding, I am aware that it is not their duty to proceed with such inspection and said entities will not be considered responsible, either jointly or severally, in case of my unlawful conduct.


I agree and authorize DP Entertainment, Live DP Entertainment to obtain and store information automatically from my computer used to visit DP Entertainment, Live DP Entertainment website (with use of cookies and similar technologies). DP Entertainment, Live DP Entertainment may track the subscriber’s visit to the website by giving a choice to accept Cookies when entering. Cookies help to collect anonymous data by tracking user trends and patterns.


I agree and allow DP Entertainment to collect, process and communicate to its processors, including the processors situated in countries not ensuring an adequate level of protection according to European Commission, the following types of data/information related to subscriber:


information that the subscribers voluntarily provide to and/or authorize to view, such as names, email address, address, date of birth and other miscellaneous account information submitted through DP Entertainment Submission Forms.


number of visits and areas of DP Entertainment pages visited by the subscribers. Software and hardware attributes might get logged too, along with any other data that can be gained from the general internet environment, such as browser type, IP address, etc.


private communications, such as telephone conversations, chat logs, faxes and letters to DP Entertainment Staff along with e-mail messages to Adult Service Providers (ASP) or to our Staff. DP Entertainment also keeps Adult Service Providers (ASP) chat client logs for a limited period of time.


DP Entertainment will use the data collected from the subscribers for mainly general purposes, such as improving services, contacting the subscribers, customizing the website content and for promotional marketing purposes, to the extent allowed by law.


By accepting this Agreement, the subscriber also agrees that DP Entertainment may also research behavior patterns and trends to improve the subscribers’ user experience.


DP Entertainment takes serious security measures to grant maximum protection to information against unauthorized access, modification, disclosure or deletion of data. The subscribers’ details are always protected by highly sophisticated security system.


DP Entertainment guards the subscribers’ information on electronic and physical levels.


Besides using its own security software and mechanisms, DP Entertainment also incorporates the most advanced security technologies available in order to ensure maximum safety of its subscribers.


DP Entertainment’s system meets the security standards of PCI DSS, a standard set by Visa/MasterCard laying down stringent requirements.


DP Entertainment employees’ access to any personal information of DP Entertainment subscribers is extremely limited and they are bound by confidentiality obligations. Therefore, they might be subject to disciplinary measures, including the termination of their contracts and in serious cases even criminal prosecution should they fail to meet these strict obligations.


DP Entertainment does not rent, sell, trade, share or otherwise transfer information to outside parties except the communication to DP Entertainment group companies and services providers in order to ensure the good functioning of DP Entertainment services.


DP Entertainment does not allow its performers to record or capture the members’ personal camera feeds during private shows. Such action is prohibited on the website.


The subscribers may obtain a copy of any personal information that DP Entertainment process and ask for rectification of any incorrect personal data, upon written request to the contacts provided in the present Agreement and indication of the address to which the information must be sent. If the subscriber would like to oppose the processing of personal data by DP Entertainment, he/she is entitled to cancel his/her subscription on DP Entertainment at any time as described above.


DP Entertainment, upon reception of the above mentioned request, will communicate the personal data concerning the subscriber to the email address provided during the registration process on DP Entertainment. DP Entertainment shall be held harmless in case the right, foreseen in the previous clause, is exercised and the personal data is lost or subject to unauthorized access.


In case of any queries, the subscriber may use the contacts foreseen in clause 12 of the present Agreement.


10th  Clause: DP Entertainment – Functionality and Security



DP Entertainment is a Flash-technology based website which also uses the so-called “Shared-Object” technology in order to improve user experience.


DP Entertainment suggests for the subscribers to enable “Cookies” in their browsers to ensure full functionality.


The DP Entertainment Support Team monitors all camera feeds available on the website 24 hours a day, 7 days a week.


Due to its precise, unique design, the website has never had any serious security breach.


DP Entertainment is a Scam-Free Zone.

11th  Clause: DP Entertainment – Spam


DP Entertainment does not send spam messages and will not tolerate spam, distancing itself from any actions related to spamming.


The following is considered to constitute a spam:


Manipulating messages, such as email headers, sent to or through DP Entertainment computer systems in a way that may deceit subscribers of DP Entertainment.


Relaying email from a third party’s mail servers without the permission of that third party.


Sending, relaying or causing to be sent false, deceptive information or that is otherwise against the business interest of DP Entertainment.


Using or causing to be used DP Entertainment computer systems to facilitate the transmission of unsolicited or unauthorized material. This includes any promotional materials, URLs or any other form of unauthorized solicitation that you may upload, post, email, transmit, or otherwise make available.


Uploading, posting, emailing, or transmitting the same message, URL, or post multiple times


Disrupting the normal flow of dialogue by posting messages in quick succession, multiple times, using capital letters only or otherwise acting in a manner that negatively affects other users’ ability to engage in real-time exchanges.


Spamming through DP Entertainment system or disturbing its subscribers is a violation of Terms and Conditions of the site.


DP Entertainment does everything in its power to protect its subscribers from deleterious effects of spamming.


The use of all legal proceedings is considered in case of spamming inflicting a loss on DP Entertainment.


Notwithstanding the above, DP Entertainment when authorized by the subscribers, within the terms of the present agreement, may send promotional e-mails about its own and about its partner-websites and every e-mail will contain the option to unsubscribe from the mailing list.


Registered subscribers may occasionally receive newsletters in relation to DP Entertainment. The messages sent to subscribers are transactional or relationship messages. Subscribing to and unsubscribing from these newsletters takes a single click. Any promotional messages will be only sent if the Subscriber has expressed its consent for receiving such promotional marketing services.


In case subscribers would like to report spam, it is recommended the use of “Message to Support function” in “My Account” or the sending of an email to DP Entertainment Support Team investigates all reports as soon as possible.

12th  Clause: DP Entertainment – Contacts


Customer Service Department can be contacted from:


Online Support Chat;


“Message to Support” function of the subscribers’ accounts;


Sending of an email to


Sending of a letter to is not possible.

13th  Clause: DP Entertainment – Miscellaneous


This Agreement sets forth the full and complete understanding between subscribers and DP Entertainment with respect to its subject matter, and supersedes all prior understanding or agreements, whether written or verbal.


Unless contrary to law or otherwise stated, each provision of this Agreement shall survive termination.


If any portion of this Agreement is deemed unenforceable by a Court of competent jurisdiction, it shall not affect the enforceability of the other portions of this Agreement.


The prevailing party in any suit to enforce the terms hereof shall be entitled to recover his/her/its reasonable attorneys’ fees.


If DP Entertainment changes the terms of this Agreement, DP Entertainment will post an updated set of terms and conditions on the website and/or will post a change notice and/or send subscribers an email notice of the changes in advance of implementing the changes.


If any modification is unacceptable to you, you shall cease using the DP Entertainment website and its services and be able to terminate your subscription (if any). If you do not cease using the DP Entertainment website and its services, you will be conclusively deemed to have accepted the change.


The English version shall prevail of all legal statements, statutory declarations made by DP Entertainment, including the present Agreement. DP Entertainment does not accept any kind of legal claims, or other complaints for the misunderstandings as a result of any mistranslation.


This Agreement and the relations arising out from it between DP Entertainment and the subscribers will be governed by the law of Nevada.


Any disputes arising between DP Entertainment and the subscribers will be settled amicably and only when this solution is not efficient, the competent jurisdiction for the disputes arising from this Agreement will be the courts of the State on Nevada and City of Las Vegas.